Artificial intelligence, what was once considered scary, is now a huge part of daily life. For some time, businesses have been using automated voice programs to answer phone calls and direct callers to the correct department. For years, smartphones have been equipped with predictive text, another basic form of AI, but it has not stopped there. Thanks to its amazing capabilities, AI is transforming the business industry and will continue for years to come. It has become an excellent source of help for business managers, marketers, and others. Read more about the ethics of artifical intelligence.
We currently see businesses using different types of AI for customer support through automated voice programs and chatbots on websites. These have become enormously helpful as they can lead customers to the correct department. This is very helpful for both the customers who no longer must speak to ten different people and for the business for maximum efficiency. If efficiency is what you are looking for, you should read this post with some of the Benefits of unified communications.
At this time, it is believed that the next step with AI in customer support is that it will be able to solve problems so that human interaction will be minimized. Many chatbots are already helping to answer questions and solve some problems. The current aim is to have automated voice systems to reach the same level.
Another area in which business is looking to implement AI is by training it to locate more appropriate staff members. AI has the capability to search through, organize, and compare a lot of data at once. If it is taught the correct parameters, it will be able to sort through applications, social media profiles, and other business profiles to find candidates that match the criteria businesses are searching for. This will likely result in a much lower turnover rate and will lighten the manager’s workload allowing them to focus on other important tasks.
We currently see AI working in marketing and SEO, but that use is likely to increase and adapt. AI will continue to target the right audiences for businesses to streamline their marketing to the proper people through the proper channels. It is likely that AI will be incorporated to predict trends that will give marketing directors and agents a headstart with their marketing campaigns.-
Business managers are considered using artificial intelligence for a couple of other business tasks, as well. One of those is as a financial analyst, and the other is as personal assistants. Google Analytics is already capable of reading monetary results and translating that information for decision making. Using those capabilities to track finances for businesses and give recommendations is not much of a stretch. As far as personal assistants go, there are already some chatbots that are capable of scheduling tasks for you and sending out email invites. With training, artificial intelligence can be used for most, if not all, of a personal assistant’s tasks that do not require a human being.
Managing a business, at its basic form, is making sure that each individual piece of the company runs as smoothly as possible separately, so they operate efficiently as a whole. While it is not currently impossible to carry out that job, it can be tough. Most managers have so many mundane or administrative tasks and processes on their plates that they have little to no time to pay attention to other parts of the business. Business managers and technologists are looking for ways to change this using new aids like this attendance tracking software.
Artificial intelligence has the capabilities to streamline those processes and complete them more quickly and effectively. If managers can step away from the necessary tasks, such as sifting through resumes and fighting the right candidates, they can spend more time focusing on the human side of the business.
Jane Sturgeon says
January 2, 2020 at 4:56 amRachel, this is a beautifully balanced and practical post. Thank you.
My word for this year is ‘Possibilities’. <3
Rachel Thompson says
January 2, 2020 at 2:30 pmThank you so much, Jane!
Excellent word. Hopeful and open. Love it!
Kathy Crabtree says
January 2, 2020 at 8:14 amRachel- nicely written and empowering piece- thank you! My power word for 2020 is engagement. I aspire to be more present in my relationships and less surface oriented- this include attempting to become a better “listener”. That being a goal- hopefully I will become better at accepting others’ boundaries.
Rachel Thompson says
January 2, 2020 at 2:29 pmThank you, Kathy! Great power word – engagement is an excellent way to build relationships, and that’s really what’s at the heart of connecting with people – whether online or in real life. And yes, listening is a crucial life skill and something we all can work on! Thanks so much for reading and commenting.
Luccia Gray says
January 6, 2020 at 10:48 amGreat motivational post and empowering word for 2020. Boundaries are vital for time management and mental stability. They’re a simple way to declutter our lives. Thanks for the reminder. Happy New Year❤
Bruce says
January 6, 2020 at 7:34 pmI liked your powerful article. How did you actually go about making known to your parents, and later your sister, your specific boundaries?
When your boundaries are breached by family, what do you do?
I have become a care giver to my elderly mom. These past few years it has been full-time. I have almost died at least twice by putting her needs before mine. The airlines oxygen mask schpeal is a REAL thing, and necessary. This is what I am learning.
My word for this year is self. It’s such a small word but hard to keep at the top of the list. I will do my best though.
Thanks again for sharing your experience. 🙂
MrBosski says
February 10, 2020 at 3:12 pmI’ve always had the hardest time calling people out for their poor behavior, especially if they say or do something that I do not like. I continually let people cross my boundaries, but never address the issue out of fear of hurting their feelings or upsetting them, which comes at the cost of making myself feel uncomfortable. I suppose practice is best, but it’s difficult, especially when I avoid confrontation as much as possible.
Stephen Charity says
February 28, 2020 at 11:13 amThank you Rachel for sharing this. I am in the process of reviewing boundaries in my own life.
John Moore says
April 11, 2020 at 5:17 pmBoundaries for me might have a bit of a different meaning, yet the same result. My childhood and early adulthood made me a hardened person. So my boundaries were very clear to others even if you didn’t know me.
My power word isn’t a power word – it’s simply PEACE. Many years ago I made a very significant decision to work at making my world peaceful. In doing that I lost many many friends. I lost family as well. But in the end I was left with the people who truly knew me and loved me.
My peace came from purging my life of negative, drama filled, self-centered people. This took me a few years and there were some difficult days along the way. But in the end my life and my world is, for the most part, negative and drama free.
I don’t allow negative people to influence what happens in my life. And these people are not in my life for very long. But it is a continuous effort to not allow the negative to come into my life regardless of who or what it is.
Peace is my word!
Rachel Thompson says
May 24, 2020 at 3:52 pmGlad you’ve established your boundaries, John, and sorry for what you’ve experienced. Drama free is the way to go so I agree, peace is the word, man. Wishing you a peace-free future. xx